› Introduction › Best practices

Best practices

Ensure a successful implementation of Printix at the customer:

  1. Clearly define the responsibilities (see below).

  2. Manage expectations (see below).

  3. Do the implementation (see below).

Clear definition of responsibility

Appoint who is responsible for the implementation.

  • Who is going to be the single point of contact in your (and/or the reseller's) organization?

  • Who is going to be the single point of contact at the customer?

Manage expectations

Understand the customer's motivation, current pain points, and project timeline.

  • What Printix functionality do they want to use? Use our checklist to record this.

Do the implementation

With insights into the customer's current print infrastructure (or lack of), you can proceed with the implementation.