How to cancel a subscription
- Open the Tenant properties.
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Select the
Subscription
tab.
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Select
Cancel subscription.
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The subscription will be canceled, but it continues until the end of the ongoing agreement.
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For monthly subscription
Cancellation is effective at the end of the month for which you have paid.
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For annual subscription
Cancellation is effective at the end of the year for which you have paid. Contact finance.printix@tungstenautomation.com.
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Only Printix can delete tenants on request prior to deactivation or during the grace period. Contact Product Support.
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Select
Cancel subscription.
To undo the cancellation, select Revoke subscription cancellation.
