Partner user and tenant access
| Access | Partner user | System manager at tenant | User at tenant |
|---|---|---|---|
| Sign in to Printix Partner Portal | + | – | – |
| Sign in to Printix Administrator | + (1) | + | – |
| Sign in to Printix Client | – | + | + |
| Sign in to Printix App | – | + | + |
(1) Must open Printix Administrator from the Printix Partner Portal.
As a Partner user, you cannot perform the tasks below. To perform these tasks, you must have access to at least one user (account) in the tenant. The tenant user should have the System manager role in Printix.
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Test printing. Requires sign-in to Printix Client.
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Test secure print. Requires sign-in to Printix Client and Printix App. For example, scanning a QR code does not select the printer as expected.
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Test mobile print. Requires sign-in to Printix App.
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Add and work with print driver configurations. Requires sign-in to Printix Administrator and Printix Client.
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Upload of print drivers. Requires sign-in to Printix Client.
The account you use to sign in to our support system (Zendesk) is a separate account and has nothing to do with the accounts you use to access the Printix Partner Portal and Printix Administrator.