› How to › How to add a user

How to add a user

Ensure users are familiar with the Printix product and the Printix Partner Portal before you add them. You should NEVER add a user if you see a risk the user would mistakenly deactivate tenants or configure tenants incorrectly. It will harm your customers and our joint business.

  1. Select Users to add a user for this partner (Ajax).

    • The email MUST be the user's Microsoft account. To add a user who does not have a Microsoft account, contact partner.printix@tungstenautomation.com.

    • The added user will have full access to Printix Partner Portal for the partner (or reseller) in question.

    • The user is not added to any tenants.

    • You can also Add user for a reseller (Alfa Analytical).

  2. Select Add user .

    The Add user dialog box appears.

  3. Enter the Email address of the user's Microsoft account.

  4. Select Add user.

    The user receives an email.

    • The added user appears with a question mark (?) until the registration is completed.

    • The invitation is valid for 72 hours.

    After selecting Sign in to Partner portal in the received email, the added user will have full access to Printix Partner Portal for the partner (or reseller) in question. The user is not added to any tenants.

The invited user

An invited user with a Microsoft work or school account performs these steps:

  1. Open the email with the subject Welcome to Printix Partner Portal and select Sign in to Partner Portal.

    • If the email does not arrive within a few minutes, check the spam/junk mail folder.

  2. On the sign-in page, select Sign in with Microsoft.
  3. On the Microsoft sign-in page:

    • Enter your work or school account.

    • Enter your password.

  4. Select Sign in.
  5. If prompted, select Accept to grant permissions to Printix.

    • If you see the check box Consent on behalf of your organization, it is because you have the global administrator role in Microsoft Entra ID, and the Printix Partner Portal has not yet been accepted for all users. Select Consent on behalf of your organization so Printix can have access to the specified resources for all users in your organization. No one else will be prompted.