› Printix Partner Portal › Tenant properties

Tenant properties

On the Dashboard tab, you can see the status of this tenant.

Additional tabs:

System status

Lists the number of:

  • Printers

    Number of registered printers.

  • Users

    Number of registered users.

  • Computers

    Number of registered computers.

Active users

Graph showing the number of Active users for the previous months.

  • Active user

    • Any user that is currently signed in to Printix (Client, App, or Administrator).

    • Any user that signed in to Printix (Client, App, or Administrator) at least once during the monthly billing cycle.

      • This is regardless if groups and Exclusive access have been used to prevent users access to Printix printers.

  • Period begin

    The date when the current period began.

  • Period end

    The date when the current period will end.

  • Reseller

    The name of the reseller.

  • Created by

    The name and email address of the person who created the tenant.

  • Date created

    The date the tenant was created.

  • Subscription start date

    The date of the start of the subscription.

Dates are in the format YYYY-MM-DD. Example: 2021-12-31

How to reduce the number of active users

The reduction does not take effect until the following monthly billing cycle.

  • Have the user Sign out (or uninstall Printix Client, remove Printix App and Printix for Chromebook).

  • Delete the user in Printix Administrator, which will sign the user out from Printix. However, if the user Sign in with Microsoft or Sign in with Google again, then the user is created again.

  • Microsoft Entra ID

    • If you Delete a user in Microsoft Entra ID, the user is also deleted in Printix if Microsoft Entra groups are enabled.

    • If you Block sign in for a user in Microsoft Entra ID, the user is signed out from Printix and will not be able to sign in until the user's account is unblocked in Microsoft Entra ID.

    • Use Microsoft Entra Conditional Access to control access to the Printix App.

  • Google

    • If you Delete a user in Google Workspace, the user is also deleted in Printix.

    • If you suspend a user in Google Workspace, the user is signed out from Printix and will not be able to sign in until the user's account is not suspended in Google Workspace.