Device status
When a device is selected on the Device tab on the DRS client web
page, the Status bar in the Details pane
displays the current device status for the Ricoh PCC application and scan GUI service. Click
the refresh 
button on the
Status bar to display the current status for a device.
The message shows Device not reachable if the IP address or the host name is not valid or the device is currently not visible on the network.
| Ricoh PCC Application Status | Scan GUI Service Status | Status Message |
|---|---|---|
| Installed | Installed |
Installed; Version: Client: version - Scan GUI Service: version |
| Installed | Not installed |
Installed; Version: Client: version - Scan GUI Service: Not installed |
| Installed | Error |
Installed; Version: Client: version - Scan GUI Service: Error message |
| Not Installed | Not Installed |
Not Installed |
| Not Installed | Installed |
Not Installed |
| Error |
Error message |