Verify prerequisites
Before you begin, ensure that the following requirements are met for deploying AutoStore and Equitrac.
Check | Description |
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For the latest list of supported Ricoh models, consult your local Ricoh representative or refer to the MFD and Productivity Supported Devices web page. | |
Review AutoStore requirements and verify that the requirements are met for the following components:
If you are planning to use any AutoStore Route components that requires client software, ensure that this software is installed on your server machine before starting deployment. |
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Review Equitrac requirements and verify that the requirements are met for the following components:
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If you are using the Card Reader setting from DRS,
on the Ricoh device, verify that the followoing system configuration setting
is On, for both Auth On and Auth Off configurations:
When this setting is on, it prevents an issue when using AutoStore in an Auth Off configuration. This occurs when you wake a device from Sleep mode and open AutoStore, the USB card reader might not be immediately available. |
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Ensure that the device has Java application version 12.0 or later. | |
Ensure that the device supports SmartSDK 2.1 or later. | |
Verify that the server machine is a member of a domain. | |
Verify that you have Administrative access rights to Windows on the server. | |
Check that all important Windows updates are installed. | |
Verify that Microsoft Windows Updates is turned on while you are deploying AutoStore, which is required to install Microsoft Windows Identity Foundation (TFS). | |
Ensure that .NET Framework 3.5 (.NET
Framework 4.8 for AutoStore 8.3) is installed on the server (to
verify it, launch Server Manager, select Local Server
, and verify that it is listed under Roles and
Features). If it is missing it will be installed as part of the AutoStore installation process. |
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Ensure that Windows Identity Foundation 3.5 is installed on the server (launch and verify that Windows Identity Foundation 3.5 is listed under Roles and Features). | |
Review the supported Ricoh ports in the DRS and client communication ports. | |
Verify that IE Enhanced Security Configuration is turned off for Administrators in IE Enhanced Security Configuration (to access this, go to | ).|
Check that you have all required components downloaded (see Download installer packages). | |
Verify that you have Administrative access to the device. | |
Verify that you have supported card readers. The Ricoh device supports Equitrac USB external card readers and Ricoh-supported third-party card readers. |
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If you are using an IPv6 address, verify that your Ricoh device is a Gen 2.5 device. Refer to the MFD and Productivity Supported Devices web page. |