KBC authentication is not working when "Require PIN with card swipe" is enabled in OM settings
Issue: If the Unified Client is configured with Output Manager and you are trying to authenticate using Kofax Business Connect, a "Please follow the prompts on your mobile device" message might appear on the screen. However, the mobile device does not show any prompt.
Cause: Some Output Manager authentication options are not supported with Business Connect.
Solution: Turn off the following authentication options in :
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Require PIN with card ID entry
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Require PIN with card swipe