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Mark an invoice as Not Duplicate

If a document has been marked as a duplicate during validation, it is possible to reverse that in the Exception activity or the Line Pairing Exception activity.

You can mark an invoice as Not Duplicate by following these steps:

  1. Open a document in the Exception activity or the Line Pairing Exception activity.
  2. Select Not Duplicate.
  3. After successfully resolving all issues with the document, click Submit.

    The Resolution Complete window is displayed.

  4. Enter the details of the resolution into the Comments field.
  5. Click OK and Submit.

    The comments are applied and available in the History tab for future processing, the document is closed, and you are returned to the Work Queue.

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