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Reject a document

If you encounter a document that you believe should not be processed further, you can reject that document. Document rejection is possible in the Approval activity or the Coding activity.

For example, you can reject a document if it is a duplicate invoice.

Rejected documents are sent to the Exception activity where they can be redirected for further processing or cancelled.

You can reject a document via the AP Agility Workflow by following these steps:

  1. Open a document in either the Approval activity or the Coding activity.
  2. From the action bar, select Reject from the Routing Option list.

    The Reject Invoice window is displayed.

  3. In the Reject Invoice window, do the following.
    1. Enter a reason for why you are rejecting this document in the Comments field.
    2. Click OK and Submit to close the document and reject the invoice immediately.

      Alternatively, click OK to return to the document without submitting it immediately. The document is rejected only when you click Submit.

    The document is rejected and sent to the Exception activity.

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