Reconciling Batch Totals
Reconcile discrepancies in batch totals with the Batch Totals Reconciliation window. This window automatically appears if you attempt to close a batch with batch total discrepancies.
- On the Batch Totals Reconciliation window, compare the computed batch total with the expected batch total.
- If you are certain the computed value is correct, click Adjust Value. The expected batch total value is changed to the computed value. Repeat for each field for which a batch total discrepancy exists.
-
If you do not know which value is correct, do one of the
following:
- Click Suspend. Then, you can reopen the batch later and compare the values. If a value is incorrect, enter the correct value. If all the values are correct, the expected value for the batch was probably incorrect.
- Click
Report Error. This
changes the status of the batch to
Error
and sends it to the Quality Control module.