› Advanced features › Bcc field mapping

Bcc field mapping

You can map the content of the Bcc field to Kofax Capture fields; however, there are several anomalies that make the field special.

  • The Bcc field is populated only if the polling mail address is Bcc.

  • At least one mapping must exist for Bcc.

  • The visibility of the Bcc field is subject to the settings of the sending mail server.

  • According to the standard, even if the sender specifies multiple Bcc recipients, the Bcc recipients see only their own address.

Restrictions / known issues

  • For EML and MSG files imported using the Include complete message as EML/MSG option, the file selected in Kofax Import Connector does not display Bcc field with some email clients.

  • When performing the "Body with Message Header" conversion with KfxConverter, if the Bcc address is the same as the polling address, Bcc value is displayed in the converted file. If it is different, it is not displayed.

  • When performing the "Body with Message Header" conversion with TotalMailConverter, Bcc is never displayed.

  • For email messages sent to identical To and Bcc recipients, the Bcc is not mapped.

  • On some mail servers, such as Gmail, when you send a message to the same To and Bcc recipients, the originator of the same message receives the message as well when using POP3. If Kofax Import Connector is being used to poll both sent and received mail, both messages are processed independently (two separate batches).