Add a custom service

You can add a custom service activity to an AI Agent.

1. Select  below the Start node or any other node.

   The Add activity dialog box is displayed.

2. On the Type list, select the custom service group. (Default: Manual Task)

   By default, the name of the custom service group appears in the Title field. You can change the title to a more user-friendly name.

3. On the Custom service list, select the service available for use within the Workflow.
4. Map input and output variables either by selecting the process or server variables. If the required variable is not available, you can create a new variable. Select  and in the New dialog box, create variables as needed. See Create variables.
5. Specify a State to apply when the task becomes available or is pending. For example, when the order for goods is confirmed, set the state as, ORDER CONFIRMED.
   You can use the same state twice for different activities within a process.

   At runtime, when states are in use, the dashboard displays the state chart for the jobs.

6. Select Add.

   The custom service is added, and the updated properties are displayed in the properties panel.

   When you view associations in TotalAgility Advanced Studio for the selected custom service, the process generated as part of Workflow is listed.