Help

The PSIsafe Desktop Management Help area includes the following sections.

Info

The Help > Infoscreen displays the current server data, such as a server location, SQL server location, database names, licensing details and licensed users. Use this information to quickly locate and troubleshoot your PSIsafe Desktop installation with assistance from an IT Administrator or Tungsten Automation Support.

Click Print to print this information.

Support

The Help > Support screen contains links to technical support and PSIsafe Desktop documentation.

About

The Help > Aboutscreen displays information about the current state of the software stored on the current computer as well as on the server.

Check the Local and Server tabs to make sure your version is the same on both.

If any items appear in red, some of your software components may be out of date and you should contact Tungsten Automation Support.