Paths

The Paths setting in PSIsafe Management has a significant impact on the functionality of many downstream applications and sub-modules of PSIsafe Desktop. We recommend only making adjustments to the following when absolutely necessary.

  • Global Path for Workflow Distribution and Batch Server Synch: Setting the Batch Capture global path works in conjunction with enabling the "Synchronize images with server" option in the Batch Capture module. With this setting enabled, when a PSIsafe Desktop user exits PSIsafe Desktop, all unfiled images in the Import section are synchronized to the PSIsafe Desktop server using this specified path.

    This path is also used by Workflow Distribution. Whenever a document is sent for Workflow Distribution, it will be temporarily stored in this same path location.

  • Alternate Path for Client Settings and Working Directory: This setting is only used in some unique environments in which the default client settings and working directory are not feasible. The default location is: C:\Users\[Username]\AppData\Roaming\CNG.

    To specify a different location, ensure that the Cabinet Server Service has full read/write permissions to this location.

  • Alternate preview cache files for web storage path: PSIsafe Web preview uses cached images for supported non-TIFF and PDF documents. This allows caching to be enabled/disabled and setting the file path. When enabled, the default setting stores the cached images in the repository folder on the server. An alternative path can be set if there is a need to store cached images in another area (for example, a location that is outside of backed up data to minimize backup file requirements, meet security compliance, and so on.)

    To set an alternate path, select the Enable editing check box, enter the alternate path, and click Save.

  • PSIsafe API URI: Many PSIsafe downstream applications take advantage of Tungsten PSIsafe API, and are enabled by entering a PSIsafe Desktop URI, which is the address of the computer hosting the API.
  • PSIsafe Open API URI: Many PSIsafe downstream applications take advantage of Tungsten PSIsafe Open API, and are enabled by entering a PSIsafe Desktop URI, which is the address of the computer hosting Open API.
  • Enable use by desktop client: This setting allows the PSIsafe Desktop client to use the PSIsafe URI to reference either the PSIsafe API or PSIsafe Open API to perform upload and download functions. Disable this option if your organization does not use the PSIsafe Open API
  • Timeout (in seconds): This setting enables the administrator to specify a time value, in seconds, which is a window for which uploads and downloads to the PSIsafe Desktop URI and subsequent PSIsafe Open API can complete. If the upload or download does not complete within this allotted time window, the user will experience an error.