Upgrade issues

This section lists the possible upgrade issues.

If a message appears stating that a component failed to upgrade, click on the Retry button. If it still fails, contact Kofax Support for further troubleshooting.
If the currently logged in account does not have permissions to SQL, you will need to launch Configuration Assistant with an account that does have access. See Knowledge base article: ControlSuite: "CREATE DATABASE permission denied.." and "database operation failed" errors.
A ControlSuite AutoStore License updater component was introduced with ControlSuite 1.2 Fixpack 2. This may generate errors in the event log. See Knowledge base article: ControlSuite AutoStore: Event viewer Application log error LicenseLogger Exception for Controlsuite AutoStore LicenseUpdater for more details.