Configure TotalAgility actions resulting from Microsoft Exchange events

You can configure and execute TotalAgility actions for events occurring in Microsoft Exchange. "For example, create a "Create new job action" for the New mail event that creates a job whenever you receive an email."

In TotalAgility Integration Server, you can configure the events in the same way as you would do in a TotalAgility on-premise environment. When the event is raised on the integration server, the action is executed on Azure.

Configure the following TotalAgility actions for the NewMail event in Microsoft Exchange TotalAgility actions:

• Change state

• Create job in case

• Create new case

• Create new job

• Raise event

How to:

• Link TotalAgility to Microsoft Exchange

• Maintain an Exchange site integration