Resources

Resources are persons or groups of people who work in an organization. You can manage groups and individuals and add external resources to your system.

You can also create personas that provide a way of directing a person to a page that is tailored to suit their requirement so that they can accomplish what they need to do quickly.

You can assign a resource or group as supervisors so that you can define a hierarchical structure that can be easily changed when supervisors change.

Define resources or resource groups, which are integral to setting up and creating business processes, before creating process maps.