Supported formats for document normalization

TotalAgility supports the following document formats for conversion with various third-party tools.

Microsoft Office

Apache OpenOffice.org / LibreOffice

Total HTML ConverterX

Third-party tools used in Message Connector

KFXConverter

Word documents1, 7

Yes

Yes

Yes

Yes

Excel documents 1, 7

Yes

Yes

Yes

Yes

PowerPoint documents 1, 7

Yes

Yes

Yes

Yes

Text documents (both attachments and email body)

Yes

Yes

Yes

Yes

OpenOffice documents

Yes

Yes

HTML, MHT documents (both attachments and email body)

Yes

Yes

Yes

Yes

EML documents (email header embedded on the first page of email body) 5

Yes

Yes

MSG documents3, 5

Yes

Yes

PST files 5

Yes

Yes

PDF documents, including portfolio PDFs 1, 2

Yes

Yes

Compressed documents (ZIP, RAR, 7Z, TAR, TZ,GZIP) 1

Yes

Yes

XML documents 6

Yes

XML Paper Specification (XPS) 7 and OXPS

Yes

VCF

Yes

  1. Conversion of password-protected documents is not supported.

  2. Conversion of PDF documents with XFA forms (Adobe XML Forms Architecture) created with Adobe Experience Manager Designer requires Adobe Experience Manager environment via network.

  3. MSG documents where attachments are removed by any Microsoft Outlook archiving function are not supported and they are treated as document conversion errors.

  4. Require additional manual steps. See Convert PST files in Kofax TotalAgilityAdministrator's Guide.

  5. For folder import only, EML and MSG files are treated as if the messages have arrived via email. The metadata of the message (and not the metadata of the file) is used.

  6. Conversion might require third-party tools during configuration or customization. The tools are not required during operation.

  7. KFXConverter supports conversion of Microsoft Office 2016 to Microsoft Office 2021 and Microsoft Office 365 documents. It also supports the conversion of XPS format.

Each conversion tool produces the desired output in a different way. As a result, switching to another conversion tool may change the look of your converted documents.