Work queue query filter fields
You can enable dynamic filtering so that you can further filter the results returned by the work queue query at runtime, even if you do not have permissions to edit the work queue query. For example, the work queue query returns the list of activities, but then lets you filter on the activity name. The Filter fields such as SLA (Activity), Activity name, and Process are selected by default.
- Navigate to .
-
The list of queries appears.
Open the query for which you want to apply the filtering.
-
Click the
Filter fields tab.
The New workqueue query dialog box is displayed.
-
Select the check box for the
Field name (Priority, Assigned to, Job ID, SLA (Job), Case reference, State, Due date, and Work
type fields) that should appear at runtime. To display all columns at runtime, select the
Show checkbox on the column header.
By default, none of the columns are selected.
-
Use
on the column header to reorder the columns.
At runtime, the columns are displayed in the specified order.
- Click Save.