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Supporting info activity

Use the Supporting info activity to generate contextual information that may help a user track job progress.

For example, in the process of handling insurance claims, use a Supporting info activity to provide information containing the customer's name, insurance type, and claim amount to the user.

You can:

  • Add multiple Supporting info nodes to a process to allow updating the contextual information as the job progresses.

  • Use the APIs to update and display the supporting info.

    • Update the supporting information directly by calling JobService.UpdateJobCustomerData.

    • Display the supporting information for a job to the user by calling any of the TakeActivity APIs.

    • Display the supporting information on the work queue of the user by calling the GetWorkQueue API.

How to: Configure a Supporting info activity