Activity

An activity is an individual step (service) within a business process, such as getting customer details.

An activity in a process map may have various uses, such as:

• A call to a script that runs automatically or requires feedback from a user, such as a form to be filled.

• A call to a third-party software component to automatically send an email.

• An ordinary activity that facilitates the passing of output and input variables to other parts of the business process.

When you configure an activity with the business rule, create new job, or custom service, and if you double click on the activity, the configured rule, process, or custom service are opened in a new tab.

How to: Add an activity