Component Object Model resources for job recovery

You can update Component Object Model (COM) resources to control printing and PDF conversion.

  1. Start KCM Core Administrator.
  2. In the tree view, click the KCM Core node.
  3. In the right pane, select the Job Recovery tab.
    • To retry failed COM commands, in the External COM commands section, select Retry failed COM commands (such as PrintDocument).

    • To set a default timeout for all COM commands in the Core scripting language, specify the number of seconds in the settings Terminate COM commands after seconds when running Interactive jobs for jobs submitted through a KCM ComposerUI client and Terminate COM commands after seconds when running Batch jobs for jobs submitted through a KCM Core client.

      When a COM command exceeds these timeouts, Microsoft Word is terminated, and the system reports a run-time error.

      If you set one of these settings to 0 seconds, the system disables the default timeout for the jobs associated with this setting.

      The KCM Document Processor always monitors Microsoft Word for known interactive windows. Such windows are closed automatically whenever possible to allow the job to continue. If this is not possible, the Microsoft Word process is forcibly terminated, and the operation is either retried or failed.

  4. Click Save & Apply.