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Step 3: CCM_Communication

The CCM_Communication standard process implements the processing of correspondences created by CCM_Application into two communication types:

  • Print communications to be processed by CCM_PrintDelivery
  • Electronic communications to be processed by CCM_ElectronicDelivery

The process performs the following functions:

  • Composes the documents of a correspondence on KCM Core.

  • Transforms all Word composition output into the PDF format. For more information, see Configure global settings for standard processes.

  • For each correspondence, the process applies communication rules to determine:

    1. Which recipients receive the output
    2. Which channel is used to send the output to each recipient
    3. Which documents are part of the output for each recipient/channel