Configure communication rules

To configure communication rules, execute the following steps:

  1. In KCM Studio, create an object of type CCM XML Configuration.

    Right-click in the lower Navigator pane and then click New > CCM XML Configuration.

  2. In the Object Inspector pane, set the ConfigurationType property to CommunicationStep.
  3. Edit the XML object in the central pane.
  4. Define the communication rules by means of XML elements, as described in the next two sections, and divide the communication rules into rule sets.
  5. Create an alias table.

    Right-click in the lower Navigator pane and then click New > Alias table.

  6. Edit the alias table. Create entries for each of the rule sets.

    Right-click the alias table and click Create new Key. The keys must be subsequent natural numbers, starting from 1.

  7. Activate the communication rules.

    To do so, on the Administration tab, click System Administration, and then set the Communication step configuration property to the object you created.