› KCM Repository Administrator Guide › Configuration › Server configuration › Timeouts

Timeouts

Large and complex documents may encounter a timeout. These limits can be configured in the [ITP] section of the itprep.ini file on the KCM Repository Server.

  • The ConversionTimeout setting specifies the time that it takes KCM Repository to analyze documents. Default is 60 seconds.
  • The CompilationTimeout setting specifies the time that it takes KCM Repository to compile Master Templates. Default is 900 seconds.

You can use these settings to optimize processing:

  • If the 'crtmdl timed out' error message is issued, increment the CompilationTimeout value.
  • If the 'idoc2unc timed out', 'Generation timed out' or 'Analysis timed out' message is issued, increment the ConversionTimeout value.

Also, consider the Global timeout configured in the KCMTools.ini file in the <deploy root>\KCM\Work\<version>\Management\Config folder. See the "Timeouts during components installation or start" section in the Kofax Communications Manager Installation Guide.

Restart KCM Repository Server to activate the changes.