Archival and helpdesk
Archival or helpdesk option exports everything, including authorization. To export a project under a different name, use the "Export alias" setting. For more information, see Projects.
The "Archival or helpdesk" export makes a copy of the selected objects. It can be useful to archive some projects from KCM Repository before deleting them or to send a troublesome template to the helpdesk. This export type maintains authorization information.
If the export is used to send a troublesome section of
KCM Repository
to the helpdesk, do not change anything and export the section as is. Also, for security reasons, the global authorization
of users (authorization granted to a user directly, not for a particular project) is not exported.
This export also exports the [in development] revision of objects. When KCM Repository data is archived, make sure to store a copy of the current version of the KCM Repository installers.
- To perform this export type, select the object to export and on the menu click
.
The Export dialog is opened.
- Select the option.
- Select the location to export the object.
By default, when this export type is selected, all revisions of the object, its labels, and characteristics are always exported.
- Click OK.