Communication

To configure the CCM_Communication standard process, you need to adjust the properties of the Communication component.

  1. In the Navigator upper pane, select the folder. In the Navigator lower pane, find and double-click CCM_Communication.

    The process appears in the central pane.

  2. Click Communication Processing component in the lower central pane.
  3. In the Object Inspector pane on the right, click the ellipsis button to configure the following Communication property, if applicable.

    • TraceDirectory. Select the folder to which trace files are written for the correspondence and communication rules. When specified, Trace Mode is enabled, and trace XML files with information on the performed steps are written (see below for more details). When left empty, no trace files are created.

  4. Click the Save button in the upper left corner to save the changes.

    The changes are saved in the process itself and only affect the Communication component of CCM_Communication.

When Trace Mode is enabled, the Communication component creates a subfolder in the folder specified in the TraceDirectory property for each correspondence that it processes. In this subfolder, the component creates trace XML files for all steps performed by both the correspondence and communication rules. The files are written in the order they were processed and provide an information thread from the correspondences in the input to the created output communications.

Therefore, both the input and output are written as XML files to the trace subfolder for each of the following items:

  • Correspondence
  • Correspondence rule that matches it
  • Individual action of that rule

  • Communication created by CreateCommunication
  • Communication rule that matches it
  • Individual action of that rule

General rules for Communication

By default, the document composition script for Batch & Output Management cleans up the KCM Core sessions. To retain the sessions for debugging, add the following parameter to the dp.ini file:

[Debug]
          BOMPersistSession=Y

The configuration change comes into effect immediately and does not require restarting the Document Processors. This change also applies to the Distribution and Electronic Delivery processes.

When sessions persist, you must remove the session directories manually, because Batch & Output Management does not remove them.