Are documents printed in the order they were submitted?

When you select Print in the application, the application starts to process the document, then sends it to the print queue, where data is processed by the print driver, and when done, Printix Client will send the data to the printer, which, in turn, will print the document. The time used for processing varies depending on the document, the application, the print driver, and the computer. This implies that if a second document is submitted shortly after the first document, it can actually overtake the first document and be printed first.

Secure-printed documents (Print Anywhere and Print Later) can be released from within the Printix App or Printix Go.

When you release documents, the documents are sent to the printer in the order that is specified in your Secure print settings (newest first or oldest first). The time stamp of the document is the time recorded when the document is registered by Printix.

On the Print page in Printix App and Printix Go, the documents are in the same order as they will be printed.

However, a few exceptions exist where the order may not necessarily be maintained.

Exceptions:

• If the released documents are not stored in the cloud and need to be sent between networks (via the cloud).

• If the released documents are not stored in the cloud but are on different computers. This is not very likely, unless the user is using multiple computers.

You can avoid the above exceptions if you enable storage of pending documents in your secure Cloud storage by selecting the Print Anywhere and Print Later document sources.