› Printix Administrator › Printers › Printer properties

Printer properties

On the Setup tab, you can modify the properties of the printer.

Additional tabs:

Modify printer name

  1. In Printer name, select the Modify icon.
  2. In the Modify printer name dialog box, edit the Printer name or select one from the Printer name suggestions list.
  3. Select Save.

Modify properties for multiple printers

  1. On the Printers page, select the check boxes of multiple printers and select Modify.
  2. Optionally, select Select network under Network if you want to change this.

    If you do not select a network, the printers remain on their current network.

    Site managers can only select networks belonging to managed sites.

  3. Optionally, select Select SNMP configuration under SNMP configuration if you want to change this.

    If you do not select an SNMP configuration, the printers continue to use their current SNMP configuration.

    You can only select global SNMP configurations and SNMP configurations assigned to the selected network. If you select a network that does not contain all SNMP profiles of the selected SNMP configuration, the SNMP configuration field is set to the default SNMP configuration.

  4. Optionally, select Select under Protocol if you want to change this.

    If you do not select a protocol, the printers continue to use their current protocol and port.

    • Select IPP, and if required, change the Port to a different value than the default port number 80.

    • Select IPPS, and if required, change the Port to a different value than the default port number 443.

      • For both IPP and IPPS, select Path to modify this if required. If you open the printer's web page, you may find information about Port and Path.

    • Select LPR and, if required, change the Port to a different value than the default port number 515. Optionally, enter a Print queue name.

    • Select RAW and, if required, change the Port to a different value than the default port number 9100.

  5. Enter a Location if you want to modify this.
  6. Select Save.

    The entered location is saved for the selected printers.

    When you change Network, Protocol, or SNMP configuration, it is recommended to verify that printing and printer status still works.

Name

  • Printer name

    By default, the printer name is set to the model name of the printer. The printer name appears on the printer ID sign and in the Printix App. However, users will see the Print queue name on their computer and in the Printix Client. If, for example, two active print queues exist, you should name them so users will both know the physical printer and be able to determine the difference in purpose of the print queues.

    Example:

    • Printer name Reception has two queues with the Print queue names Reception and Reception Staple.

    • Reception is the general purpose and the one most frequently used of the two print queues.

    • Reception Staple has a print driver configuration that staples together sheets by default.

    Instead of using the printer model as the default value for the printer name, the software can use alternatives. For example, the printer's hostname (works for HP) or the printer's device name (works for Lexmark). Contact Product Support if you are interested in this. Printix Support must enable populatePrinterName for you.

  • Model

    The model name of the printer.

  • Serial number

    The serial number of the printer. Select the Modify icon if you want to add it, change it, and/or copy it to the clipboard.

Location

  • Location

    Description of the printer's location.

    Example: Head Office, Reception

Connection

  • MAC address

    The hardware address of the printer.

  • Printer address

    The printer's hostname or IP address. By default, print data is sent as RAW print through TCP port 9100. Print data can be sent through another port and the LPR (Line Printer Remote) protocol. There must be a space between the IP address and $$.

    • RAW mode via TCP port 9100 (default)

      Example: 192.168.1.94

    • RAW mode via another TCP port

      Example: 192.168.1.94 $$port:9101

    • IPPS via TCP port 443

      Example: 192.168.1.94 $$ipps

    • IPPS via another TCP port

      Example: 192.168.1.94 $$ipps$$port:621

    • IPP via TCP port 80

      Example: 192.168.1.94 $$ipp

    • LPR via TCP port 515

      Example: 192.168.1.94 $$lpr:myqueue

    • LPR via another TCP port

      Example: 192.168.1.94 $$lpr:myqueue$$port:712

    • Windows print queue via Printix Redirector

      Example: \\computername\printqueuename

Appending, for example, $$ipps to the Printer address to manually configure protocol and port overrides the selection of Protocol and Port.

  • Network

    The name of the network the printer is on.

    Site managers can only select networks belonging to managed sites.

  • SNMP configuration

    The SNMP configuration. It is blank if the default SNMP configuration is used.

    You can only select global SNMP configurations and SNMP configurations assigned to the selected network. If you select a network that does not contain all SNMP profiles of the selected SNMP configuration, the SNMP configuration field is set to the default SNMP configuration and becomes blank.

  • Protocol

    The protocol (IPP, IPPS, LPR, RAW) used to send print data to the printer. Select the Modify icon if you want to change it.

    For printers registered before April 2021, you should select Contact printer to obtain and update the list of protocols supported by the printer. Prior to this, you should ensure the protocols are also enabled on the printer.

Registration

  • Features

    Select Features to see the printer features. If the printer features are not registered correctly, change Page description language, Color supported, and/or 2-sided supported to match what you know the printer supports. Select Save to save changes.

  • Contact printer

    Select Contact printer if you need to replace a printer or just want to redo the registration of the printer in regards to:

    • MAC address: The hardware address obtained from the printer.

    • Model: The model name obtained from the printer.

    • Serial number: The serial number obtained from the printer.

    • Protocol: The protocols (IPP, IPPS, LPR, RAW) supported by the printer. Ensure the protocols are also enabled on the printer.

    • Features:

      • Page description language (PCL5, POSTSCRIPT, PCLXL, PDF, …)

      • Color supported

      • 2-sided supported

    If your Ricoh printer was installed without the Printix Client, you must obtain the registration parameters from this topic and manually enter them before the registration.

Card reader

  • Vendor and Created are only available if Printix Go is installed and a card reader is connected to the printer.

Report

  1. Select Download CSV report.
  2. The downloaded file can be opened in a text editor.

    The file name is: printername.csv.

    The first row contains the column headings and the subsequent lines (one per day) contains the date and meter readings. If no readings have changed on a particular day, no line is written for that day.

    • Date: year, month, day

    • Toner levels: colorBlack, colorMagenta, colorCyan, colorYellow

    • Sheets: sheetsSimplex, sheetsDuplex, sheetsTotal

    • Impressions: impressionsMono, impressionsColor, impressionsTotal

Debug printer

Useful to collect events related to the printer, such as configuration modifications and user activity.

  1. Select Debug printer.

    The Debug log dialog box appears.

  2. Select New debug session.
  3. Select a duration for the session, then select Begin debug session.

    The new session appears in the debug log.

    The program starts collecting events related to the printer, such as configuration modifications and user activity. The program keeps collecting events until someone cancels the session or the duration expires.

  4. Optionally, you can cancel the session before the configured duration by selecting it in the debug log and selecting End debug session.

    Selecting Close closes the dialog box but it does not stop the session. After closing the dialog box, you can return at any time by selecting the session in the debug log.

  5. Select Download debug log to download the collected logs as a CSV file.

    You can download the logs of any session, regardless whether it is ongoing or expired.

    In the downloaded CSV file, error messages are written in English, and special characters in card names may be encoded with base 64.