How to configure paper size and orientation on Ricoh printers for scanning

When creating a capture workflow in Printix Administrator, the "Orientation" and "Paper size" settings have the following constraints on Ricoh printers:

The Orientation setting must match the feeding direction of the paper.

• If you scan a portrait document, set the orientation to Portrait, and add the paper to the Automatic Document Feeder (ADF) with its long edge first.

  

  If the printer supports a paper size but the printer's ADF is too small to fit the long edge of the paper, it is not possible to scan a portrait document. You must add the paper with its short edge first, which results in a landscape document.

• If you scan a landscape document, set the orientation to Landscape, and add the paper to the ADF with its short edge first.

  

If these instructions are not followed, content will be missing in the output image.

If the "Paper size" setting of your Ricoh printer supports Auto Detect, the printer can automatically select a combination of orientation and paper size that adjusts to the feeding direction of the paper and does not result in content loss on the output image.

Ricoh printers do not support ISO B4 and Statement paper sizes. If this paper size is selected in Printix, the Ricoh printer will attempt to use Auto Detect.

Using Auto Detect is the only way to scan an unsupported paper size. If your Ricoh printer does not support Auto Detect but you try to use it anyway, your printer sets the "Paper size" to Letter (8.5 × 11 inches) if the printer is in North America or A4 (8.3 × 11.7 inches) if the printer is anywhere else in the world.

To know whether your printer supports Auto Detect, see your Ricoh printer's documentation.