Printix Configurator

Printix Configurator for Windows can be used to initially configure Printix for customers with multiple locations (networks) and already deployed printers. It can then also be used to add print queues to computers. Printix Configurator will offer to update itself to the latest approved version.

For the requirements of the Printix Configurator, see the Printix Technical Specifications.

Download

  1. In Printix Administrator, select Menu  > Software .
  2. Select Printix Configurator to download it.

Sign in

  1. To start the Printix Configurator, right-click the EXE file and select Run as administrator.

    The Printix Configurator and a browser page appear.

  2. Sign in through the browser page.

    You must have the System manager role.

  3. If prompted, select a Printix Home.
    Example: acme.printix.net

    To change language, select Menu > Language.

    • If the message You can close this window does not appear in the browser or the Printix Configurator still displays Login in progress, the sign-in was not successful. In these cases, select Connect in the Printix Configurator and sign in again.

    • If you cannot see the name of your Printix Home (acme.printix.net), it could be because you are not properly signed in, or because you are using Printix Configurator 1.3.890 or lower, and multiple Printix Configurator processes are running. Use the Task Manager to end the task, then restart the Printix Configurator.

    After signing in to Printix Configurator, you can close the browser window.

  4. In Printix Configurator:

Configuration and log files

Configuration files and logs are stored on the computer in the ProgramData folder.

ProgramData is a hidden folder, and may not appear in File Explorer when you open Local disk (C:). You can access it by entering C:\ProgramData in the address bar.

Configuration files

Configuration files are stored on the computer in this folder:

  • C:\ProgramData\printix.net\Printix Configurator\Configuration

There will be up to 3 configuration files per Printix Home you have been configuring. The {id} is the Printix ID (tenant ID).

  • PrintixConfigurator_{id}.dta

  • CSVNetworkMapping_{id}.dta

  • CSVPrinterMapping_{id}.dta

Log files

The logs are stored in this folder:

  • C:\ProgramData\printix.net\Printix Configurator\Logs

There will be a maximum of 6 log files with a size of 1 MB each. The log file without a number is the current one. Previous versions are numbered 1–5 with 5 being the oldest.

  • PrintixConfigurator_{user}.{number}.log