Printix Go Epson supported MFPs
Requirements
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As a general rule, Printix Go supports Epson MFPs that are compatible with Epson Open Platform (EOP) version 1.1.
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Open Platform must be activated. This is done with a product key based on the printer's serial number.
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Printer's date and time must match the local time.
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Printer administrator password must be set and cannot be blank.
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Printer's DNS server must be configured.
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Computer with Printix Client must be online on the printer's network during installation and use of Printix Go.
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In addition to the required Internet endpoints, these must also be unblocked to allow Printix Go to communicate to the Printix Cloud (how to test):
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https://device-api.printix.net
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https://on-device-api.printix.net
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https://on-device-printer-sign-in.printix.net
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https://on-device-printer-release-documents.printix.net
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https://on-device-capture.printix.net
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Printix Go installation (including update and uninstall) will cause the Epson printer's network interface to restart, leaving it disconnected from the network for about 1 minute.
Next steps
- Verify that your printer is supported.
- How to prepare Epson printer for Printix Go.
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Install
Printix Go.
Upon entering a wrong ID code (and/or PIN code) during sign-in, the Epson printer will say: Please try to reload the page or contact your administrator.
DISCLAIMER
We make all attempts to keep the product compatibility information current. However, we make no warranties, express or implied, with respect to printer vendor's products or the interoperation with Printix Go.
Printers are supported even if the actual model name as shown in Printix Administrator and as product name on printer's configuration and web (EWS) pages differ from below. If in doubt about the model name, search on the number in the name (Example: WF-C17590).
WorkForce Enterprise MFPs
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WorkForce Enterprise AM-C4000
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WorkForce Enterprise AM-C5000
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WorkForce Enterprise AM-C6000
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WorkForce Enterprise WF-C17590 Series
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WorkForce Enterprise WF-C20590 Series
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WorkForce Enterprise WF-C20600 Series
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WorkForce Enterprise WF-C20750 Series
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WorkForce Enterprise WF-C21000 Series
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WorkForce Enterprise WF-M20590 Series
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WorkForce Enterprise WF-M21000 Series
WorkForce Pro MFPs
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WorkForce Pro WF-6590 Series
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WorkForce Pro WF-8590 Series
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WorkForce Pro WF-C5790 Series
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WorkForce Pro WF-C579R Series
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WorkForce Pro WF-C5890 Series
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WorkForce Pro WF-C8690 Series
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WorkForce Pro WF-C869R Series
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WorkForce Pro WF-C878R Series
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WorkForce Pro WF-C879R Series
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WorkForce Pro WF-M5799 Series
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WorkForce Pro WF-R5690 Series
EcoTank Pro MFPs
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EcoTank Pro ET-16680 Series
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EcoTank Pro ET-M16680 Series
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EcoTank Pro L15180 Series
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EcoTank Pro M15180 Series
Supported card readers
Card readers with the below vendor ID (VID) and product ID (PID) are supported.
| Vendor | VID | PID | Protocol | Comment | Epson |
|---|---|---|---|---|---|
| Baltech | 0×13AD | 0×9CAA | KBD | Kofax Equitrac (see part numbers) | Yes |
| Baltech | 0×13AD | 0×9CA5 | Binary | Kofax Equitrac (see part numbers) | Yes |
| Brother | - | - | - | Brother internal card reader | No |
| Elatec | 0×09D8 | 0×0206 | Binary | TWN3 Mifare USB (Kofax SafeCom) | Yes |
| Elatec | 0×09D8 | 0×0310 | KBD | TWN3 Mifare USB Keyboard emulating | Yes |
| Elatec | 0×09D8 | 0×0406 | Binary | TWN4 Mifare USB (Kofax SafeCom) | Yes |
| Elatec | 0×09D8 | 0×0410 | KBD | TWN4 Mifare USB | Yes |
| Fujifilm | 0×076B | 0×5128 | KBD | Fujifilm ICCR-B | No |
| HID | 0×076B | 0×5427 | Custom report | HID OMNIKEY 5427G2 | No |
| HID | 0×076B | 0×5428 | KBD | HID OMNIKEY 5427G2 (keyboard) | No |
| HP | 0×03F0 | 0×0045 | MFP24 | X3D03A HP USB Universal Card Reader | No |
| HP | 0×0C27 | 0×3BFA | KBD | Y7C05A HIP2 Keystroke Reader | Yes |
| Inepro | 0×1DA6 | 0×0110 | KBD |
Inepro SCR708.I RFID Reader Inepro SPIDER RFID Reader |
Yes |
| rf IDEAS | 0×0C27 | 0×0104 | Binary | pcProx Card Reader (Kofax SafeCom) | No |
| rf IDEAS | 0×0C27 | 0×3BFA | KBD | pcProx Card Reader | Yes |
| rf IDEAS | 0×0C27 | 0×3BFA | KBD |
RDR-30MR1xKU-MXS RDR-800R1xKU RDR-80541xKU-RSOP RDR-805R1xKU RDR-805R1xKU-G3 |
No |