History
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To get here, select
Menu
.
Fetching data may be displayed for a little while before you start to see data.
You can also open History
from the Properties page of a selected:
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Select the
Type:
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System
Changes to the setup, such as authentication, customization, group synchronization, data extraction, and changes to the user's role.
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Printers
Events involving printers.
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Computers
Events involving computers with Printix Client.
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Users
Events involving users and administrators.
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Documents
Events involving documents (print and capture).
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Optionally, select
Level to control the amount of information shown.
The levels are as follows: Debug, Info, and Warning. The level is cumulative, that is, if you select Debug, you will also see all events logged at the Debug, Info (default), and Warning level.
- Optionally, select Date.
- Choose From date and time.
- Choose To date and time.
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Select
Apply.
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Select Refresh
to refresh the list.
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For security and confidentiality reasons, documents are not referenced by their name.
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Remote Printix support
The below commands can be issued remotely by Printix support for a selected computer:
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UPLOAD_LOGS_DIRECT
Request the Printix Client on the computer to upload log files.
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TEST_FOR_NEW_SW
Request the Printix Client on the computer to check for new software.
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REINITIALIZE_CONFIGURATION
Request the Printix Client on the computer to get its configuration.
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DISCOVER_ENVIRONMENT
Request the Printix Client on the computer to discover printers.
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GET_DEVICE_STATUS_V2
Request the Printix Client on the computer to get status of printers.
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GET_PRINTER_PARAMETERS
Request the Printix Client on the computer to get printer parameters.