Why card numbers are not imported

Sometimes we get the question: Can card numbers be imported?

Reasons why Printix does not offer import of card numbers:

  • Card reader compatibility

    Card readers can return card numbers in different formats. This is likely to depend on the card reader type and also how the card reader is configured. The returned format is likely to not match a potentially imported card number. So, importing is not sufficient, because some sort of card number conversion algorithm would also be required. If different card readers return different formats, multiple algorithms would potentially be required.

  • Use of other means of identification

    Instead of being restricted to only use the imported number from the supplied card, the users can use other types of cards to register themselves at the printer. So if the user have forgotten their work/school supplied card, they can just use another proximity card. Users can typically use proximity enabled credit/debit cards, cards used for public travel, club membership cards, and more.

With self-service, users can register and manage multiple cards.

For security reasons, the registered card numbers (and PIN codes) are protected through salted hashing. Printix does not store the card numbers directly. When a card number is read, it is compared with the saved salted hashing value to verify if the card is known and establish who the card belongs to, and hence sign in the user at the printer.

Make a link on your Intranet

If your Intranet already features one or more pages with instructions on printing in your company, we recommend you to update these pages and include a link to the Printix App Cards and codes page.

The link to the Cards and codes page is the Printix Home of your company (acme) followed by this string:

?registrationCode=FORGOT_CODE

Example: https://acme.printix.net?registrationCode=FORGOT_CODE

That way, users can select the link, sign in to the Printix App, and type the 6-digit card registration code they wrote down when they presented their card at the printer.

The card registration code is valid for 1 hour.