How to use Single Sign-On with Tungsten AutoStore

Printix can co-exist with AutoStore on the same printer and allow Single Sign-On (SSO) with certain vendors.

While you are logged in to Printix Go on a printer, AutoStore uses your login details to automatically log you in to AutoStore. If your user data exists in AutoStore, SSO will be successful. When you log out of Printix Go, you are also logged out of AutoStore. The device reset timer will log you out of both Printix Go and AutoStore at a pre-determined interval.

AutoStore issues

The authentication method on an HP printer is affected by the installation order of Printix Go and AutoStore

If Printix Go and Tungsten AutoStore are both installed on a HP printer, the authentication method of the Tungsten Unified Client is different depending on whether Printix Go or AutoStore was installed first.

If AutoStore was installed later than Printix Go, AutoStore authentication is used.
If Printix Go was installed later than AutoStore, Printix authentication is used.

In this case, the Tungsten Unified Client application is locked.

This behavior does not occur on HP Workpath printers.

Single Sign-On with AutoStore fails on an HP Workpath printer

While using the Tungsten Unified Client on an HP Workpath printer, if you select Home during identification, the identification process is not canceled. After this, if a user attempts to use SSO with AutoStore, the SSO fails.

Resolution: Cancel the identification process first, then open the Tungsten Unified Client again. After this, the SSO should be successful.

Unauthorized users can use Single Sign-On with AutoStore on a Kyocera printer

If the authentication is set to Windows in AutoStore, unauthorized users can successfully use SSO. The system does not verify whether the user belongs to the LDAP or the domain. The user is logged directly into AutoStore, similarly to how it would be if the authentication was set to None.