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How to replace a printer

It is best practice to do this outside office hours, especially if the replacement printer is a different model or from another printer vendor, because you may want to change print drivers and or update print queues (steps 6–8).

  1. Unbox and connect the replacement printer.
  2. In Printix Administrator, open the Printer properties page.
  3. Change Printer address and/or Network to that replacement printer.

    If the printer address is to be the same as the old printer, make sure the old printer is powered off, and if/when you power the old printer on again, you should ensure that it gets a different IP address (to avoid conflict). If you intend to use the old printer with Printix, perhaps on a different network, then you can use Add printer to register it with Printix.

  4. If required, change the SNMP configuration to match that of the replacement printer.
  5. Select Contact printer to read the properties of the replacement printer, including:
    • MAC address: The hardware address of the printer.
    • Model: The model name of the printer.
    • Serial number: The serial number of the printer.
    • Protocol: The protocols (IPP, IPPS, LPR, RAW) supported by the printer. Ensure the protocols are also enabled on the printer.
    • Features:
      • Page description language (PCL5, POSTSCRIPT, PCLXL, PDF, …)
      • Color supported
      • 2-sided supported

    If the replacement printer is a different model or from another printer vendor, proceed to:

  6. If required, change the Protocol.

    The default is RAW on port 9100.

  7. Change print driver.
  8. If required, make new print driver configurations.
  9. Use Update print queues to make the changes take effect on computers where the print queue is already installed.