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Install the Printix Client for Mac

Download the installer file

On your Mac computer:

  1. Open a web browser and enter the Printix Home URL for your organization followed by /download.
    Example: acme.printix.net/download
  2. Select Download Printix Client.

    • Do not rename the installer file, because it prevents the Printix Client from working with your Printix Home.

    • On Mac computers, you may get the following message: Printix Client.pkg can’t be opened because Apple cannot check it for malicious software. This appeared in versions before 2025.2. Starting with version 2025.2, the message no longer appears. For more information, see FAQ – Printix Client for Mac will not install on macOS.

    • Mac computers with Apple M2 require Printix Client for Mac version 1.3.1239 or higher. Submit a support request if you need a newer version.

Install the Printix Client

Open and run the file you downloaded:

  1. Open the Downloads folder, which is typically available from the Dock at the bottom of the screen.
  2. Double-click CLIENT_{home}_{id}.DMG.

    After a few seconds, the Printix Client dialog box appears.

  3. In the Install Printix Client dialog box, select Continue. If you are prompted to select a destination, select Install for all users of this computer, then select Continue.
  4. Select Install.
  5. Enter your password to allow installation. Select Install Software.
  6. Select Close to finish installing the Printix Client.

Sign in

After the installation, the sign-in page appears in a web browser. See How to sign in.

  • Sign-in is required the first time you start the Printix Client.

  • After signing in to the Printix Client, you can close the browser window.

It may take about a minute before the Sign in dialog box appears.