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Install the Printix Client for Mac

Download the installer file

On your Mac computer:

  1. Open a web browser and enter the Printix Home URL for your organization followed by /download.
    Example: acme.printix.net/download
  2. Select Download Printix Client.

    • Do not rename the installer file, because it prevents the Printix Client from working with your Printix Home.

    • On Mac computers running macOS 10.15.1 or higher, you may get the message: Printix Client.pkg can't be opened because Apple cannot check it for malicious software. See: FAQ - Printix Client for Mac will not install on macOS.

    • Mac computers with Apple M2 require Printix Client for Mac version 1.3.1239 or higher. Submit a support request if you need a newer version.

Install the Printix Client

Open and run the file you downloaded:

  1. Open the Downloads folder, which is typically available from the Dock at the bottom of the screen.
  2. Double-click CLIENT_{home}_{id}.DMG.

    After a few seconds, the Printix Client dialog box appears.

  3. Hold down the Control ^ key and right-click the Cardboard box (Printix Client.pkg), then select Open With > Installer.

    A warning message appears.

    Apple warning
  4. Select the option (typically Open or OK) to continue the installation.
  5. If the Install Printix Client dialog box does not appear, repeat steps 2 to 4 or change your system settings as described in the related Apple documentation.

    Printix is an identified Apple developer and the Printix Client software is signed with our Apple developer ID.

  6. In the Install Printix Client dialog box, select Continue. If you are prompted to select a destination, select Install for all users of this computer, then select Continue.
  7. Select Install.
  8. Enter your password to allow installation. Select Install Software.
  9. Select Close to finish installing the Printix Client.

Sign in

It may take about a minute before the Sign in dialog box appears.

  1. Sign in to the Printix Client.

    • Sign-in is required the first time you start the Printix Client.

    • After signing in to the Printix Client, you can close the browser window.

    You can open the Printix Client from the menu bar at the top of the screen.