How to investigate Printix Go screen layout issues
- Open the Sign in with ID code dialog box.
-
Select the
C (clear) key 4 times consecutively.
This will present information about the screen resolution and web browser.
Selecting the C key 4 times in the Sign in with PIN code dialog box will also present the information.
- Take a photo of the screen and attach it to your support request.
- Select the presented information to make it disappear.