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How to set up SSL/TLS communication on Ricoh printers

To be able to install and uninstall on Ricoh printers, SSL/TLS communication must be configured correctly.

  1. Open the printer's web page and log in as administrator.
  2. On the menu, select Device Management, and then Configuration.
  3. In the Security section, select Network Security.

    • In HTTP for Port 80, select Open.

    • In SSL/TLS for IPv4, select Active.

    • In Permit SSL/TLS Communication, select Ciphertext/Cleartext.

    • In SSL/TLS Version for TLS1.2, select Active.

  4. Select OK.

    In addition to the above on Ricoh SOP printers Generation 2, TLS1.2(SSL Server) must also be enabled.

  5. Open the printer's web page and log in as administrator.
  6. On the menu, select Device Management, and then Configuration.
  7. In the Extended Feature Settings section, select Administrator Tools.
  8. In the Select Available Functions section for TLS1.2(SSL Server), select Active.
  9. Select Apply.