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How to reset your password

If you forget your network password, contact your administrator or use the following procedure to reset it.

To change your password, or if you have forgotten your password:

  1. On the sign-in page, select Forgot password.

    This option is not supported for the Printix App for Android and iOS/iPadOS.

  2. On the Reset password page, enter the email address used when you registered.
  3. Select Send.

    An email is sent to you. If you do not see the email within a few minutes, check your spam/junk mail folder.

  4. Open the email with the subject Reset password instructions and select Reset password.

    If you ignore the email, your password is not changed.

  5. On the Reset password page, enter your new password.
  6. Select Reset.