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Printix Go HP Workpath supported printers and MFPs

What is the difference between Printix Go HP Workpath and Printix Go HP?

Printix Go HP Workpath started in 2022 needs to be installed on the printer from HP Command Center, followed by a subsequent configuration to make it work with your Printix Home. The configuration is done from Printix Administrator by performing an installation of Printix Go. Printix Go HP started in 2020 uses HP's device layer in the Open Extensibility Platform (OXPd) and installation and configuration is handled solely within Printix Administrator.

Both HP platforms (Workpath and OXPd) are supported, but only one Printix Go must be installed on your HP printer. You can check the list of supported card readers and cards.

Requirements

  • As a general rule, Printix Go supports HP printers and MFPs that run FutureSmart 5.4 firmware or higher.

    • HP documentation on: HP Enterprise, HP Managed - Update the printer firmware.

    • HP documentation on: HP FutureSmart - Latest Firmware Versions.

      HP FutureSmart version 5.7.1.1 is reported to cause errors on HP LaserJet Managed and HP PageWide Managed MFPs. For these MFPs, ensure that you do not install this firmware.

    • To support HP Workpath, some MFPs require installation of additional 2GB DIMM memory. See the HP documentation on: HP Workpath compatible devices.

    • If your model is not on the list, then visit HP Customer Support (support.hp.com), find your model, and expand the Firmware section. The Firmware is typically named: FutureSmart Bundle Version. If it is named differently, it is not running FutureSmart.

  • Printer's date and time must match the local time.

  • Printer administrator password must be set and cannot be blank.

  • Printer's DNS server must be configured.

  • Computer with Printix Client version 1.3.1190 or higher must be online on the printer's network during installation and use of Printix Go.

  • In addition to the required Internet endpoints, these must also be unblocked to allow Printix Go to communication to Printix Cloud (how to test):

    • https://device-api.printix.net

    • https://on-device-api.printix.net

    • https://on-device-printer-sign-in.printix.net

    • https://on-device-printer-release-documents.printix.net

    • https://on-device-capture.printix.net

DISCLAIMER

We make all attempts to keep the product compatibility information current. However, we make no warranties, express or implied, with respect to printer vendor's products or the interoperation with Printix Go.

Printers are supported even if the actual model name (as shown in Printix Administrator and as product name on printer's configuration and web (EWS) pages), does not contain the terms Enterprise and Managed. Example: HP LaserJet MFP M725 is the model name reported by the printer, but in the list below and on hp.com, you will see HP LaserJet Enterprise 700 MFP M725 and HP LaserJet Managed MFP M725. If in doubt, search on the number in the name (Example: M725).

HP LaserJet printers

  • HP Color LaserJet Enterprise 5700

  • HP Color LaserJet Enterprise 6700

  • HP Color LaserJet Enterprise 6701

  • HP Color LaserJet Managed X55745

  • HP Color LaserJet Managed X65445

  • HP Color LaserJet Managed X65465

HP LaserJet A4 MFPs

  • HP Color LaserJet Flow E57540

  • HP Color LaserJet Flow E67560

  • HP Color LaserJet Flow E67660

  • HP Color LaserJet Flow MFP M577

  • HP Color LaserJet Flow MFP M578

  • HP Color LaserJet Flow MFP M681

  • HP Color LaserJet Flow MFP M682

  • HP Color LaserJet Flow MFP M776

  • HP Color LaserJet MFP 5800

  • HP Color LaserJet MFP 6800

  • HP Color LaserJet MFP 6801

  • HP Color LaserJet MFP E57540

  • HP Color LaserJet MFP E67550

  • HP Color LaserJet MFP E67650

  • HP Color LaserJet MFP E78223

  • HP Color LaserJet MFP E78228

  • HP Color LaserJet MFP M577

  • HP Color LaserJet MFP M578

  • HP Color LaserJet MFP X57945

  • HP Color LaserJet MFP X58045

  • HP Color LaserJet MFP X67755

  • HP Color LaserJet MFP X67765

  • HP LaserJet MFP E62665

  • HP LaserJet MFP E72425

  • HP LaserJet MFP E72430

  • HP LaserJet MFP M528

  • HP LaserJet MFP M631

  • HP LaserJet MFP M632

  • HP LaserJet MFP M633

  • HP LaserJet MFP M634

  • HP LaserJet MFP M635

  • HP LaserJet MFP M636

HP PageWide A4 MFPs

  • HP PageWide Color Flow E58650

  • HP PageWide Color Flow MFP 586

  • HP PageWide Color MFP 586

  • HP PageWide Color MFP E58650

HP LaserJet A3 MFPs

  • HP Color LaserJet Flow E77822

  • HP Color LaserJet Flow E77825

  • HP Color LaserJet Flow E77830

  • HP Color LaserJet Flow E78323

  • HP Color LaserJet Flow E78325

  • HP Color LaserJet Flow E78330

  • HP Color LaserJet Flow E87640

  • HP Color LaserJet Flow E87650

  • HP Color LaserJet Flow E87660

  • HP Color LaserJet Managed MFP E78625

  • HP Color LaserJet Managed MFP E78630

  • HP Color LaserJet Managed MFP E78635

  • HP Color LaserJet Managed MFP E87740

  • HP Color LaserJet Managed MFP E87750

  • HP Color LaserJet Managed MFP E87760

  • HP Color LaserJet Managed MFP E87770

  • HP Color LaserJet MFP E77822

  • HP Color LaserJet MFP E77825

  • HP Color LaserJet MFP E77830

  • HP Color LaserJet MFP E78323

  • HP Color LaserJet MFP E78325

  • HP Color LaserJet MFP E78330

  • HP Color LaserJet MFP E87640

  • HP Color LaserJet MFP E87650

  • HP Color LaserJet MFP E87660

  • HP Color LaserJet MFP M681

  • HP Color LaserJet MFP M776

  • HP LaserJet Flow MFP E52645

  • HP LaserJet Flow MFP E62565

  • HP LaserJet Flow MFP E62575

  • HP LaserJet Flow MFP E62665

  • HP LaserJet Flow MFP E62675

  • HP LaserJet Flow MFP E72525

  • HP LaserJet Flow MFP E72530

  • HP LaserJet Flow MFP E72535

  • HP LaserJet Flow MFP E82540

  • HP LaserJet Flow MFP E82550

  • HP LaserJet Flow MFP E82560

  • HP LaserJet Flow MFP M528

  • HP LaserJet Flow MFP M631

  • HP LaserJet Flow MFP M632

  • HP LaserJet Flow MFP M633

  • HP LaserJet Flow MFP M634

  • HP LaserJet Flow MFP M635

  • HP LaserJet Flow MFP M636

  • HP LaserJet Managed MFP E73130

  • HP LaserJet Managed MFP E73135

  • HP LaserJet Managed MFP E73140

  • HP LaserJet Managed MFP E82650

  • HP LaserJet Managed MFP E82660

  • HP LaserJet Managed MFP E82670

  • HP LaserJet MFP E52645

  • HP LaserJet MFP E62555

  • HP LaserJet MFP E62565

  • HP LaserJet MFP E62655

  • HP LaserJet MFP E72525

  • HP LaserJet MFP E72530

  • HP LaserJet MFP E72535

  • HP LaserJet MFP E82540

  • HP LaserJet MFP E82550

  • HP LaserJet MFP E82560

  • HP PageWide Color MFP 774

  • HP PageWide Color MFP 779

  • HP PageWide Color MFP P77940

  • HP PageWide Color MFP P77950

  • HP PageWide Color MFP P77960

HP PageWide A3 MFPs

  • HP PageWide Color Flow E77650

  • HP PageWide Color Flow E77660

  • HP PageWide Color Flow MFP 785

  • HP PageWide Color MFP 780

  • HP PageWide Color MFP E77650

  • HP PageWide Color MFP E77660

Supported card readers

Card readers with the below vendor ID (VID) and product ID (PID) are supported.

Vendor VID PID Protocol Comment HP Workpath
Baltech 0×13AD 0×9CAA KBD Kofax Equitrac (see part numbers) No
Baltech 0×13AD 0×9CA5 Binary Kofax Equitrac (see part numbers) Yes
Brother - - - Brother internal card reader No
Elatec 0×09D8 0×0206 Binary TWN3 Mifare USB (Kofax SafeCom) Yes
Elatec 0×09D8 0×0310 KBD TWN3 Mifare USB Keyboard emulating Yes
Elatec 0×09D8 0×0406 Binary TWN4 Mifare USB (Kofax SafeCom) Yes
Elatec 0×09D8 0×0410 KBD TWN4 Mifare USB Yes
Fujifilm 0×076B 0×5128 KBD Fujifilm ICCR-B No
HID 0×076B 0×5427 Custom report HID OMNIKEY 5427G2 No
HID 0×076B 0×5428 KBD HID OMNIKEY 5427G2 (keyboard) No
HP 0×03F0 0×0045 MFP24 X3D03A HP USB Universal Card Reader Yes
HP 0×0C27 0×3BFA KBD Y7C05A HIP2 Keystroke Reader Yes
Inepro 0×1DA6 0×0110 KBD

Inepro SCR708.I RFID Reader

Inepro SPIDER RFID Reader

No
rf IDEAS 0×0C27 0×0104 Binary pcProx Card Reader (Kofax SafeCom) No
rf IDEAS 0×0C27 0×3BFA KBD pcProx Card Reader Yes
rf IDEAS 0×0C27 0×3BFA KBD

RDR-30MR1CKU-MXS

RDR-800R1AKU

RDR-80541AKU-RSOP

RDR-805R1AKU

RDR-805R1AKU-G3

No