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Printix Go HP Workpath supported printers and MFPs

Printix Go is compatible with HP printers running either the HP OXPd platform or the HP Workpath platform. This page describes HP printers running the HP Workpath platform.

Features vary between these two platforms. For feature comparisons, see the Feature table.

What is the difference between Printix Go HP Workpath and Printix Go HP?

Printix Go HP Workpath needs to be installed on the printer from HP Command Center, followed by a subsequent configuration to make it work with your Printix Home. The configuration is done from Printix Administrator by performing an installation of Printix Go.

Printix Go HP uses HP's device layer in the Open Extensibility Platform (OXPd) and installation and configuration is handled solely within Printix Administrator.

Both HP platforms (Workpath and OXPd) are supported, but only one Printix Go must be installed on your HP printer. You can check the list of supported card readers and cards.

Requirements

  • As a general rule, Printix Go supports HP printers and MFPs that run FutureSmart 5.7 firmware or higher.

    • We highly recommend using the latest firmware version.

    • HP documentation on: HP Enterprise, HP Managed - Update the printer firmware.

    • HP documentation on: HP FutureSmart - Latest Firmware Versions.

      HP FutureSmart version 5.7.1.1 is reported to cause errors on HP LaserJet Managed and HP PageWide Managed MFPs. For these MFPs, ensure that you do not install this firmware.

    • To support HP Workpath, some MFPs require installation of additional 2GB DIMM memory. See the HP documentation on: HP Workpath compatible devices.

    • If your model is not on the list, then visit HP Customer Support (support.hp.com), find your model, and expand the Firmware section. The Firmware is typically named: FutureSmart Bundle Version. If it is named differently, it is not running FutureSmart.

  • Printer's date and time must match the local time.

  • Printer administrator password must be set and cannot be blank.

  • Printer's DNS server must be configured.

  • Computer with Printix Client version 1.3.1190 or higher must be online on the printer's network during installation and use of Printix Go.

  • In addition to the required Internet endpoints, these must also be unblocked to allow Printix Go to communicate with Printix Cloud (how to test):

    • https://device-api.printix.net

    • https://on-device-api.printix.net

    • https://on-device-printer-sign-in.printix.net

    • https://on-device-printer-release-documents.printix.net

    • https://on-device-capture.printix.net

Disclaimer

We make all attempts to keep the product compatibility information current. However, we make no warranties, express or implied, with respect to printer vendor's products or the interoperation with Printix Go.

  • The printers listed here are ordered by model number.

  • Printers are supported even if the actual model name (as shown in Printix Administrator or on the printer's web page) does not contain the terms Enterprise and Managed. If your printer has the same name as one of the printers listed here, except one of them is Managed and the other is not, they are treated as the same printer.

    Example: HP Color LaserJet MFP M577 is the model name reported by the printer, but in the list below and on hp.com, you will see HP Color LaserJet Enterprise MFP M577 and HP Color LaserJet Managed MFP M577. If in doubt, search for the number in the name (Example: M577).

HP LaserJet printers

  • HP Color LaserJet Enterprise 5700

  • HP Color LaserJet Enterprise 6700

  • HP Color LaserJet Enterprise 6701

  • HP Color LaserJet Managed X55745

  • HP Color LaserJet Managed X65445

  • HP Color LaserJet Managed X65465

HP LaserJet A4 MFPs

  • HP Color LaserJet Enterprise MFP 5800

  • HP Color LaserJet Enterprise MFP 6800

  • HP Color LaserJet Enterprise MFP 6801

  • HP Color LaserJet Managed MFP / Flow E57540

  • HP LaserJet Managed MFP E62665

  • HP Color LaserJet MFP E67550

  • HP Color LaserJet Managed Flow E67560

  • HP Color LaserJet Managed MFP E67650

  • HP Color LaserJet Managed Flow E67660

  • HP LaserJet Managed MFP E72425

  • HP LaserJet Managed MFP E72430

  • HP Color LaserJet Managed MFP E78223

  • HP Color LaserJet Managed MFP E78228

  • HP LaserJet Enterprise MFP M528

  • HP Color LaserJet Managed MFP / Managed Flow MFP / Enterprise MFP / Enterprise Flow MFP M577

  • HP Color LaserJet Enterprise MFP / Flow MFP M578

  • HP LaserJet Enterprise MFP M631

  • HP LaserJet Enterprise MFP M632

  • HP LaserJet Enterprise MFP M633

  • HP LaserJet Enterprise MFP M634

  • HP LaserJet Enterprise MFP M635

  • HP LaserJet Enterprise MFP M636

  • HP Color LaserJet Enterprise Flow MFP M681

  • HP Color LaserJet Enterprise Flow MFP M682

  • HP Color LaserJet Enterprise Flow MFP M776

  • HP Color LaserJet Enterprise MFP X57945

  • HP Color LaserJet Enterprise MFP X58045

  • HP Color LaserJet Enterprise MFP X67755

  • HP Color LaserJet Enterprise MFP X67765

HP PageWide A4 MFPs

  • HP PageWide Enterprise Color MFP / Flow MFP 586

  • HP PageWide Managed Color MFP / Flow E58650

HP LaserJet A3 MFPs

  • HP PageWide Color MFP 774

  • HP PageWide Color MFP 779

  • HP LaserJet Managed MFP / Flow MFP E52645

  • HP LaserJet Managed MFP E62555

  • HP LaserJet Managed MFP / Flow MFP E62565

  • HP LaserJet Managed Flow MFP E62575

  • HP LaserJet Managed MFP E62655

  • HP LaserJet Managed Flow MFP E62665

  • HP LaserJet Managed Flow MFP E62675

  • HP LaserJet Managed MFP / Flow MFP E72525

  • HP LaserJet Managed MFP / Flow MFP E72530

  • HP LaserJet Managed MFP / Flow MFP E72535

  • HP LaserJet Managed MFP E73130

  • HP LaserJet Managed MFP E73135

  • HP LaserJet Managed MFP E73140

  • HP Color LaserJet Managed MFP / Flow E77822

  • HP Color LaserJet Managed MFP / Flow E77825

  • HP Color LaserJet Managed MFP / Flow E77830

  • HP Color LaserJet Managed MFP / Flow E78323

  • HP Color LaserJet Managed MFP / Flow E78325

  • HP Color LaserJet Managed MFP / Flow E78330

  • HP Color LaserJet Managed MFP E78625

  • HP Color LaserJet Managed MFP E78630

  • HP Color LaserJet Managed MFP E78635

  • HP LaserJet Managed MFP / Flow MFP E82540

  • HP LaserJet Managed MFP / Flow MFP E82550

  • HP LaserJet Managed MFP / Flow MFP E82560

  • HP LaserJet Managed MFP E82650

  • HP LaserJet Managed MFP E82660

  • HP LaserJet Managed MFP E82670

  • HP Color LaserJet Managed MFP / Flow E87640

  • HP Color LaserJet Managed MFP / Flow E87650

  • HP Color LaserJet Managed MFP / Flow E87660

  • HP Color LaserJet Managed MFP E87740

  • HP Color LaserJet Managed MFP E87750

  • HP Color LaserJet Managed MFP E87760

  • HP Color LaserJet Managed MFP E87770

  • HP LaserJet Enterprise Flow MFP M528

  • HP LaserJet Enterprise Flow MFP M631

  • HP LaserJet Enterprise Flow MFP M632

  • HP LaserJet Enterprise Flow MFP M633

  • HP LaserJet Enterprise Flow MFP M634

  • HP LaserJet Enterprise Flow MFP M635

  • HP LaserJet Enterprise Flow MFP M636

  • HP Color LaserJet Enterprise MFP M681

  • HP Color LaserJet Enterprise MFP M776

  • HP PageWide Managed Color MFP P77940

  • HP PageWide Managed Color MFP P77950

  • HP PageWide Managed Color MFP P77960

HP PageWide A3 MFPs

  • HP PageWide Enterprise Color MFP 780

  • HP PageWide Enterprise Color Flow MFP 785

  • HP PageWide Managed Color MFP / Flow MFP E77650

  • HP PageWide Managed Color MFP / Flow MFP E77660

Supported card readers

Card readers with the below vendor ID (VID) and product ID (PID) are supported.

Vendor VID PID Protocol Comment HP Workpath
Baltech 0×13AD 0×9CAA KBD Tungsten Equitrac (see part numbers) No
Baltech 0×13AD 0×9CA5 Binary Tungsten Equitrac (see part numbers) Yes
Brother - - - Brother internal card reader No
Elatec 0×09D8 0×0206 Binary TWN3 Mifare USB (Tungsten SafeCom) Yes
Elatec 0×09D8 0×0310 KBD TWN3 Mifare USB Keyboard emulating Yes
Elatec 0×09D8 0×0406 Binary TWN4 Mifare USB (Tungsten SafeCom) Yes
Elatec 0×09D8 0×0410 KBD TWN4 Mifare USB Yes
Fujifilm 0×076B 0×5128 KBD Fujifilm ICCR-B No
HID 0×076B 0×5427 Custom report HID OMNIKEY 5427G2 No
HID 0×076B 0×5428 KBD HID OMNIKEY 5427G2 (keyboard) No
HP 0×03F0 0×0045 MFP24 X3D03 HP USB Universal Card Reader1 Yes
HP 0×0C27 0×3BFA KBD Y7C05 HIP2 Keystroke Reader Yes
Inepro 0×1DA6 0×0110 KBD

Inepro SCR708.I RFID Reader

Inepro SPIDER RFID Reader

Yes
NTWare 0×171B 0×2001 KBD RDR-80581agu-nt No
rf IDEAS 0×0C27 0×0104 Binary pcProx Card Reader (Tungsten SafeCom) No
rf IDEAS 0×0C27 0×3B4C KBD

KT-30L41EKU-H-RSOP

RDR-30L41EKU-RSOP

No
rf IDEAS 0×0C27 0×3BFA KBD pcProx Card Reader Yes
rf IDEAS 0×0C27 0×3BFA KBD

RDR-30MR1xKU-MXS

RDR-800R1xKU

RDR-80541xKU-RSOP

RDR-805R1xKU

RDR-805R1xKU-G3

No
1 Factory assistance is required to enable card types that are not configured by default.