How to get Printix App logs

This is relevant if you have been advised to get the logs and submit them to support.

  1. Open the Printix App.
  2. Select Menu  > Diagnostics .
  3. Select Email logs.
  4. In the email application, enter the email address supplied by your support representative handling your submitted support request.
    • If you enter your own email address, you can subsequently save and then attach the logs to your existing support request.

  5. Select Send.