How to set up SSL/TLS communication on HP printers

  1. Open the printer's web page and sign in as administrator.
  2. On the Networking tab, select Secure Communication in the menu.
  3. In SSL/TLS Protocol, set Max TLS version to TLS 1.3.

    Printix Go uses the highest level of TLS that the device supports. If the device does not support TLS 1.3, the communication falls back to TLS 1.2.

  4. Select Apply.

    TLS 1.3 is supported by Windows 11 and Windows Server 2022 . On older versions, you may see TLS 1.2 communication between the printer and the Printix Client even if TLS 1.3 is enabled.