How and how often is Printix Client updated

Computers will silently update themselves to the latest approved version listed on the Software page. Upon regular intervals and at restart, PrintixService.exe checks whether a newer version is available. If a newer version is available, the Printix Cloud may temporarily reject an update request (to spread the load), but the request will eventually be accepted. The Printix Cloud may reject update requests for up to 6 weeks. The update is downloaded from software.printix.net and is silently installed on top of the Printix Client. PrintixService.exe runs under the system account.

If you do not want to wait for the automated update, you can manually download and install the latest version of the Printix Client.

If you have submitted a support request that requires a new version of the Printix Client, we may first supply that version to you with a download link, so it can be installed on selected computers to verify the resolution to the issue. If you accept, we can proceed and make the Printix Client available to your Printix Home on the Software page where you can also see the version.

When a new version of Printix Client is made available, new versions are typically also made available for Printix Redirector (Printix Hybrid Cloud Print Enabler) and Printix Configurator.