Subscription
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You can pay by credit card, or contact Product Support to enquire about an invoicing option/annual payment by credit card or bank transfer (no cheques). If your Printix Home was created by a Printix partner, the payment is handled through the partner, and the Billing and Transaction tabs are not present.
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The Subscription page is only accessible to users with the system manager role. If someone from your finance department needs access to change the credit card, you need to change their role to system manager.
To get here:
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Select
Menu
> Subscription.
On the Billing tab, you can manage your subscription.
Additional tabs:
Billing information
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Legal company name or organization name
The company name to be included on invoices. State your exact/legal company name.
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Finance email
The email address to which billing information is sent.
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Finance contact name
The name of the person receiving billing information. The name will be stated on the invoice in the "att:" field.
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Country code
Two-letter country code. Germany for example, use DE.
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VAT number
The value added tax identification number. Do NOT include the country code here, only the numbers, without spaces. See also: Table 1.
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Billing address
The address to be included in invoices. Typically the company address. The address has to correspond to the entered company name and VAT number.
VAT number equivalent for select countries
| Country | VAT number equivalent |
|---|---|
| Australia | GST number |
| Canada | GST number |
| Denmark | Momsnummer (CVR) |
| France | Numéro de TVA |
| Finland | ALV numero |
| Germany | Umsatzsteuer-Identifikationsnummer |
| Italy | Partita IVA |
| Netherlands | BTW-nummer |
| New Zealand | GST number |
| Norway | MVA-nummer |
| Portugal | Número de IVA |
| Romania | Cod TVA |
| Spain | Número de IVA |
| Sweden | Momsregistreringsnummer |
| Türkiye | KDV numarası |
| US | TAX ID number |
Credit card
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Billing information
Select Modify
to modify billing information.
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Finance cc emails
Select Modify
to add additional email addresses to be on CC (carbon copy).
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Your order number or reference information
Select Modify
to enter text that will appear on your invoice. You can for
example use it to enter your order number.
European regulatory requirement for Strong Customer Authentication (SCA)
Beginning 14 September 2019, your bank might require you to verify your credit card payments. As a result, if you add a new credit or debit card, or register a new account, you may see a pop-up from your bank that requests a user name and password, a code sent to email or text, or any other authentication method supported by your bank. If you have any questions or issues with one of these popups, it is best to contact your bank directly, because Printix does not control the form. If you have additional questions, contact finance.printix@tungstenautomation.com.
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Fill in the details:
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Card number
The number of the card.
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MM / YY
The expiration month (MM) and year (YY) of the card.
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CVC
The card security code (CVC) is typically the last three or four digits printed, not embossed like the card number, on the signature strip on the back of the card.
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- Select I hereby authorize Printix to take payments from my credit/debit card account in accordance with the terms of my agreement with Printix.
- Select Start subscription.