When I want to release a document, the Printix App displays "Document is unavailable"

In the Printix App, you may notice the following scenario:

• One or more selected documents are labeled: Document is unavailable.

• After selecting all documents, an Unavailable documents dialog box appears with the question: Deselect unavailable documents?

The preceding behavior is expected and happens because the Printix App checks if printing is possible based on the availability of the selected printer and documents. The Printix App considers whether the selected documents are stored in the cloud or on a computer. If the document is stored on a computer that is not reachable from the selected printer, then the document is labeled: Document is unavailable. If Select all is used to select documents (including unavailable ones), the Unavailable documents dialog box appears and you can select OK to deselect the unavailable documents.

Resolution: Deselect the unavailable documents.