How to get logs from Lexmark printers

  1. Open the printer's web page by entering the printer's address followed by /se.
    Example: 192.168.1.10/se
  2. Select Embedded Solutions.
  3. Select Set Logging level.
  4. For Allow debugging entries in the log?, select Yes, then select Submit.
  5. Select Go back to main menu to return to the Embedded Solutions page.
  6. Select Clear Log File, then Yes, and then Submit.
  7. Attempt to reproduce the issue.
  8. On the Embedded Solutions page, select Log File.

    The log will be shown in the web browser, it can copied to a .txt file and then saved/sent.

  9. After the logs are no longer needed, return to the Allow debugging entries in the log? question, select No, then select Submit.