How to discover printers

Use "Discover printers" to add printers you suspect were not found during the initial discovery. The result is securely and silently transferred to the Printix Cloud without any required interaction.

To discover printers by hostname instead, see How to discover printers by hostname.

Open the Printers page.
Select Discover printers.
Under Network, select a network.

Site managers can only select networks belonging to managed sites.
Optionally, under SNMP configuration , select an SNMP configuration.

You can only select global SNMP configurations and SNMP configurations assigned to the selected network. If you select a network that does not contain all SNMP profiles of the selected SNMP configuration, the SNMP configuration field is set to the default SNMP configuration.
Select Discover printers.
Discovered printers:
- After a few moments, select Refresh on the Printers page.
- If no new printers appear, look for them on the Unregistered printers page. Otherwise, it may be that the printers are perhaps already registered, or they are on another network subnet.

To start discovery from a particular computer (print server)

Open the Computers page.
Select the computer (print server) and select Modify.

Optionally, select Filters > Type > Server to find it.
On the Computer properties page, scroll to the Discover section.

Optionally, select an SNMP configuration.

You can only select global SNMP configurations and SNMP configurations assigned to any of the computer's networks.
Select Discover printers.
Select Confirm.

Discover printers on another network subnet

Use Printix Administrator to add one of the printers on the other network subnet, then repeat the discovery.

Obtain the address of one of the printers on the other network subnet.
Add that printer in Printix Administrator.
Start the discovery again.