Computer properties

• Version

  The version number of the Printix Client running on the computer.

• Address

  The addresses of the computer.

• SSID

  SSID of the Wi-Fi network the computer is connected to.

• External IP

  The external IP address of the computer.

• System

  The Windows or macOS edition the computer is running.

• Type

  The type of the computer (Server, Desktop, and Laptop).

• Status

  The status of the computer:

  • Online

  • Offline

• Test connection

  Select this to update the connection of the computer. It will respond Test OK if the connection to the computer is working.

• Test network

  Test if communication to the network's gateways is working. For each registered network the computer is on, it will test each registered network's gateways and report either OK or Connection failed. If the computer has an adapter that is on an Unknown network, testing is not supported and the result is marked as - (minus). Testing the network may take minutes rather than seconds if the network has many gateways.

• Ping network address

  Verify if a printer can be reached by this computer (responds to the ping request). Select the Printer icon to select one of the printers on the network or paste the network address from the clipboard. On the Printer properties page, Printers page, and Unregistered printers page, you can copy the printer's network address to the clipboard by hovering on the address and then selecting the appearing Copy address icon.

• Adapters

  Lists the computer's network Adapters (for example, one for LAN and one for Wi-Fi). You can see the Gateway IP and Gateway MAC address for each network adapter.

  If the computer is on an Unknown network, you can, for the gateway you want to add, either:

  • Select Select network to add the gateway to an existing network.

    • Select a network. Optionally, enter part of the network name to search for it. Select Select network.

    • Site managers can only select networks belonging to managed sites.

  • Select Create new network to create a new network with this gateway.

    • Enter Network name and select Create new network.

• Virtual adapters

  This is relevant if printing must work when no physical computer with Printix Client is online on the printer network or if printers and computers are kept on separate networks (zero trust). The computer must be able to route (through VPN) to the printers on the printer networks. The computer, preferably a server, will typically run in the cloud, for example Azure.

• Act as capture gateway

  Optionally, select Act as capture gateway if the Printix Client on this computer should be the preferred choice for handling scanned documents from printers with Printix Capture and delivering these to the selected workflow destination. The selected computer should be one that is likely to be online. The setting is relevant for Windows computers and is ignored on Mac computers. Printix Cloud will otherwise automatically select an online Printix Client on the printer's network if none of the preferred computers are online.

• Act as print gateway

  If a printer does not support PDF, the PDF document must be processed using a matching print driver before it can be sent to the printer. This requirement applies to Print Anywhere documents and documents printed through Printix Chromebook. Select Act as print gateway if Printix Client on this computer should be the preferred choice for processing and printing the document, and if required, add the print queue and print driver. The selected computer should be one that is likely to be online. If the computer runs Windows, the document will also be processed according to the print queue's print driver configuration and thereby finishing options.

If your school's students are using Printix Chromebook, you can create a robust setup, configuring a number of desktop computers that are online anyway, to act as print gateway. That way, PDF documents are primarily processed by these computers rather than other computers, such as teachers' laptop computers.

• Use computer's static IP address for SSL certificate

  Select Use computer's static IP address for SSL certificate if the Printix Client on this computer does not have a fully qualified domain name and only has a static IP address. While this setting is enabled, Printix Go accesses the Printix Client through its IP address when using a capture workflow.

  If the computer's static IP address changes, the Printix Client must be uninstalled and installed again.

• Allow computer to look up users

  It is only relevant to select this in Azure Virtual Desktop and Remote Desktop Server (RDS) environments. If selected, the Printix Client can use alternate methods to establish who the printing user is when it is not the signed in user. The method may, for example, involve the domain, email address, and the Microsoft Entra user property onPremisesSamAccountName.

• Discover printers

  Select this to discover printers you suspect were not found during the initial discovery.

  • You can discover additional printers by installing Printix Client on print servers and then start discovery on these.

  • The result is securely and silently transferred to the Printix Cloud without any required interaction from the user on the computer.

  • Computer must be available.

• SNMP configuration

  Optionally, select an SNMP configuration.